ABOUT US
Here to shake up the norm.
SHIPPING
LOCAL AUSTRALIAN SHIPPING
All parcels are shipped via Australia Post tracked satchels. Eco packaging is available at an additional cost should you choose that option. They do not require a signature on delivery, and they are tracked when you are sent a notification via email or SMS. If you require a signature on delivery, please contact us for additional information. Express post orders are packed (at the latest) the next business day and then please allow 1-2 days for delivery depending on Australia Post shipping and handling times.
All parcels are shipped via Australia Post tracked satchels. Eco packaging is available at an additional cost should you choose that option. They do not require a signature on delivery, and they are tracked when you are sent a notification via email or SMS. If you require a signature on delivery, please contact us for additional information. Express post orders are packed (at the latest) the next business day and then please allow 1-2 days for delivery depending on Australia Post shipping and handling times.
INTERNATIONAL SHIPPING
All international parcels are shipped within a week of purchase and have tracking.
For USA, shipping is FREE with orders over $149, otherwise a flat rate is incurred.
For New Zealand, there is a flat rate of $15 shipping and FREE for orders over $85.
(Please note; any international returns will need to be at cost of the customer).
All international parcels are shipped within a week of purchase and have tracking.
For USA, shipping is FREE with orders over $149, otherwise a flat rate is incurred.
For New Zealand, there is a flat rate of $15 shipping and FREE for orders over $85.
(Please note; any international returns will need to be at cost of the customer).
We endeavour to pack and post all parcels within 2-3 days after purchasing, however as it is just me, Amy, packing with two energetic children to look after, sometimes it can be a delay. We do send a shipping notification via email or SMS to your preferred contact number. Please allow 1-2 weeks for Australia wide shipping and between 3-6 weeks for international shipping.
As parcels do go missing in the mail, we will try and organise a solution to keep both satisfied. These things happen, so please be patient with us!
x Amy
